Field Service Representative

Schedule: Monday – Friday - 8:00am – 4:30pm

Work Setting: On The Road

Toshiba Tec Canada Business Solutions (TTCS) is a global leader in digital and print technologies, empowering businesses to communicate, manage, and share information effectively. Across Canada, our teams deliver innovative and sustainable document solutions that help organizations cut costs, secure data, and reduce their environmental impact. With offices across Canada, we provide personalized service, long-term stability, and opportunities for growth — helping businesses bring their ideas to life.

Do you want to solve business problems? Help companies enhance their productivity? We would like to invite you to become a part of our Technician Team:

Responsibilities:

· Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner

· Achieves expected productivity levels associated with assigned workload and level of experience.

· Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products.

Qualifications:

· Demonstrates technical trouble-shooting abilities.

· Proficient technical skills and aptitude

· Strong customer service skills (verbal and written) and the ability to follow up to ensure closure of all issues.

· Must be a team player.

· PC Application and/or Networking fundamentals

· Possess a valid driver’s license and own a car.

What’s in it for you?

· We offer a competitive base salary, car mileage reimbursement, and a bonus program to celebrate the employee’s success.

· Base Salaries – From $47,000/year

· Group health coverage - Health, Dental and Pension plan, Life Insurance, Disability and Wellness Coverages.

· 3 weeks’ vacation, paid holiday schedule, sick/personal days, company-wide floater days.

· We offer comprehensive training, to guarantee your success.

· Career Advancement Opportunities

Toshiba is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please contact Human Resources.